Every order, every channel — one system in command.
Order Management System (OMS) · Multi-Channel
vOMS is an Order Management System (OMS) that captures orders from every channel into one pool, owns pricing and promotions, and orchestrates each order to the right fulfilment source — with real-time available-to-promise and status from checkout to doorstep. It conducts the order; your WMS, CRM and Finance keep doing what they do best. vOMS is the order management module of the Velothrix composable enterprise resource planning (ERP) suite.
Six reasons sales teams switch.
Orders scattered across calls, chats and notebooks stall in silence — here's why teams run on vOMS.
Selling everywhere, fulfilling from silos.
No OMS — orders scatteredLeaking value
- ✕No single order view — marketplace, website, call-centre and B2B live in separate screens.
- ✕Overselling — no unified available-to-promise, so you sell stock you don't have.
- ✕Manual re-keying — channel → warehouse → accounts by hand, with errors.
- ✕Inconsistent pricing and promotions — different prices per channel, no control.
- ✕No status visibility — “where's my order?” floods customer service.
- ✕Dumb sourcing — ships from the wrong location, inflating freight.
- ✕Returns chaos — no unified cancellations, exchanges or RMA.
ERP module or legacy OMSWrong fit
- !Single-channel at heart — marketplace connectors are fragile bolt-ons.
- !No real available-to-promise across multiple warehouses.
- !Can't model B2B and D2C together — one mould for everyone.
- !No distributed orchestration — no smart sourcing, routing or splits.
- !Poor integration — islands between WMS, CRM, Finance and shipping.
- !Monolithic and slow — every workflow tweak is a costly project.
- !Rigid pricing — no tiered, customer-specific or promotional pricing.
One brain routing every order to the right place.
Capture & normalize
Every channel's order lands in one pool in one consistent shape — no duplicates, no re-keying.
Available-to-promise
Real-time stock across all locations decides what can actually be promised at checkout.
Source & split
Allocate each line to the best location by cost, proximity and stock — splitting the order when that's smarter.
Route & track
Hand off to the right WMS or 3PL and keep every channel's status live all the way to delivery.
The full order lifecycle, one system.
Omnichannel capture
One order pool for marketplace, website, call-centre, B2B and in-store.
Pricing & promotions
Price lists, tiered and customer-specific pricing, and coupons — one authority.
Order orchestration
A configurable lifecycle state machine with validated transitions.
Available-to-promise
Real-time stock across every location — promise only what you can ship.
Smart sourcing
Route each line to the best location by cost, proximity and stock; auto-split.
Fulfilment & shipping
Hand off to WMS or 3PL, track end to end, keep every channel in sync.
Payments & invoicing
Capture, split and COD status; clean data to Finance for invoicing.
Returns & exchanges
Unified cancellations, returns and RMA across every channel.
Visibility & analytics
Real-time status, alerts, fill rate, cycle time and true demand.
Orchestrates every order, stays in its lane.
One source of truth for every order
Every channel in one normalized pool — no silos, no re-keying, no double-selling.
The pricing & promotions authority
Price lists, customer-specific pricing and deals — consistent across all channels.
Smart sourcing, not guesswork
Available-to-promise plus rule-based allocation route each order automatically.
Orchestrates, stays in its lane
It conducts the order; WMS fulfils, CRM owns the customer, Finance invoices.
What commerce & ops teams target.
Illustrative, industry-typical targets — confirm against your own baseline during discovery.
Questions about vOMS
What is vOMS?+
vOMS is an Order Management System (OMS) for multi-channel commerce. It captures orders from every channel into one pool, owns pricing and promotions, and orchestrates each order to the right fulfilment source. It is the order management module of the Velothrix composable ERP suite.
How does vOMS prevent overselling?+
vOMS maintains real-time available-to-promise across every stock location, so each channel only promises what can actually be shipped.
How does vOMS fit with vWMS, vCRM and Finance?+
vOMS orchestrates the order and stays in its lane: vWMS (or a 3PL) fulfils, vCRM owns the customer, and Finance invoices. It connects natively across the Velothrix suite.
Is vOMS available yet?+
Yes. vOMS is available now — book a demo to see multi-channel capture, pricing, smart sourcing and fulfilment routing on your own order flow.
See vOMS run your orders.
Book a 30-minute demo — multi-channel capture through pricing, smart sourcing and fulfilment routing.